Protection of personal data

Since the details you give us are essential for the processing and delivery of orders, for billing and for the establishment of warranty contracts, you authorize Indigo Bird to save, handle and use your personal informations.

You have the permanent right to access and rectify all the information that concerns you. Only Indigo Bird has access to the information regarding you.

We only ask for the strictly necessary data (name, address, telephone, VAT number and e-mail) for order processing. The personal data collected will only be transmitted to third parties that are freight transport companies with the sole and exclusive purpose of carrying out and delivering the products purchased by the user, holder of the collected personal data. The entity responsible for the collection and processing of personal data is Tech Plaza, Lda (owner of the Indigo Bird brand).

The personal data we process will only be used for the following purposes:
- Handling of orders and information requests;
- Communication with customers and clarification of doubts;
- Handling of complaints;
- Request for product reviews and satisfaction surveys;
- Sending newsletters (if the user has allowed it).

Indigo Bird undertakes to guarantee the privacy, security and confidentiality of your data and never provide them to third parties or companies for advertising purposes or direct or indirect marketing actions.

Indigo Bird uses SSL (Secure Socket Layer) software throughout the website, thus ensuring that data entered by the user, either at registration or in the purchase/ordering process of items, are encrypted when they are sent to our secure servers .
The personal data collected are treated with the level of protection legally required to ensure their security and prevent their alteration, loss, processing or unauthorized access, taking into account the state of technology, with the user being aware and accepting that security on the Internet can never be 100% guaranteed.

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Cookies

Cookies are small pieces of information needed to identify our customer as a user during their online visit. This way we can guarantee a hassle-free purchase. These cookies do not store any personal or confidential information concerning the user, only information relating to the products that the user places in the shopping cart is stored. We also use cookies to statistically analyze how users use our website, but we do not share this information with social networks or third parties.
All cookies used on our website are strictly necessary to make a purchase.

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Security

For payments made on-line by credit card the "Secure Socket Layer"(SSL) is used, which allows your banking information to be encrypted when on the network.

Indigo Bird don't have access to your credit card number and we don't keep any information regarding your credit card.

The 3D Secure is a secure payment protocol to increase the security level for electronic transactions made with credit cards (Visa/MasterCard).